Last updated: December 23, 2025
This Privacy Policy describes the policies and procedures of Prometheus Technology Inc. (“we,” “us,” or “our”) regarding the collection, use, disclosure, and protection of your personal information when you use the Trinus e-Wallet mobile application (the “App” or the “Service”).
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation and Definitions
Capitalized terms have the meanings set forth below:
- Company: Prometheus Technology Inc.
- Device: Any device that can access the Service (e.g., computer, mobile phone, tablet).
- Personal Data: Any information relating to an identified or identifiable natural person.
- Financial Data: Information related to payment methods, transaction history, account balances, or authentication credentials.
- Service: The Trinus e-Wallet mobile application and its associated features.
- Usage Data: Automatically collected information (e.g., session duration, app crashes, IP address, device identifiers).
- You: The individual accessing or using the Service.
2. Information We Collect
Personal Data
- First and last name
- Email address
- Phone number
- Address, city, country, and location data (with your consent)
- Profile picture (optional)
- Government-issued identification documents (if required for KYC verification)
Financial Data (Sensitive)
- Payment method details (e.g., bank accounts, virtual wallets)
- Transaction history within the App
- Trinus e-Wallet account balance
- Authentication credentials (e.g., passwords, PINs, biometric data such as fingerprint or facial recognition, if enabled)
Note: We never store full credit card numbers. These are processed through PCI-DSS-certified payment processors and tokenized for secure use.
Usage Data and Tracking Technologies
- IP address, browser type, operating system
- Unique device identifiers (e.g., IDFA, Android ID)
- App activity logs (screens viewed, buttons tapped, error reports)
- Cookies and similar technologies (if a web version exists)
We may use third-party SDKs such as Firebase (Google) for analytics and service improvement. These partners comply with internationally recognized privacy standards.
3. How We Use Your Information
- To create and manage your Trinus e-Wallet account
- To process, authorize, and record financial transactions
- To comply with anti-money laundering (AML) and “Know Your Customer” (KYC) legal obligations
- To secure your account via multi-factor authentication and fraud monitoring
- To provide customer support and respond to your inquiries
- To send important notifications (security alerts, transaction confirmations, service updates)
- To improve the App through usage analytics and performance testing
- To comply with legal requirements or respond to valid requests from authorities
4. Sharing of Your Information
We do not sell your data. We only share it in the following circumstances:
- Service Providers: With trusted technology partners (e.g., payment gateways, cloud hosting, authentication services) who operate under our instructions and confidentiality agreements.
- Legal Authorities: When required by law, court order, or to protect legitimate interests (e.g., fraud prevention, security).
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred as a business asset, under the terms of this Privacy Policy.
- With Your Consent: In any other case, only with your explicit permission.
5. Security of Your Data
We implement robust technical and organizational measures to protect your data, including:
- AES-256 encryption for data at rest and TLS 1.3 for data in transit
- Secure password storage using bcrypt hashing
- Tokenization of sensitive financial data
- Continuous threat monitoring and security audits
While no system is 100% secure, we adhere to financial industry standards and international regulations to minimize risks.
6. Data Retention
We retain your personal and financial data only as long as necessary to:
- Provide the Service
- Comply with legal obligations (up to 5 years after account closure, per AML regulations)
- Resolve disputes or enforce our legal rights
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion of your data
- Withdraw your consent at any time
- Request data portability
- Lodge a complaint with a data protection authority
To exercise these rights, please contact us at: politicas@trinusewallet.com. We will respond within 30 days.
8. Children’s Privacy
Trinus e-Wallet is not intended for individuals under the age of 16. We do not knowingly collect personal data from children or adolescents under this age. If we become aware of such collection, we will take immediate steps to delete the information.
9. Links to Third-Party Services
The App may contain links to or integrations with external services (e.g., social networks, payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their respective privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available at this link, with the “Last updated” date clearly indicated.
11. Contact Us
If you have questions, concerns, or wish to exercise your rights, please contact us at:
Email: politicas@trinusewallet.com
Company: Prometheus Technology Inc.